Most common issues
I cannot send gifts to my friends. My in-game friends disappeared.
There’s no need to worry. Just take a deep breath and do the following: Go to the Infinity Slots lobby and tap the menu button (three s...
You are very welcome to the Infinity Slots family! You will definitely love the game as it is easy to play and win. The slots will mesmerize...
Everybody loves getting presents, right? And in the Daily Bonus mini-game, there are up to 5 gift boxes with gems to unlock the wheels of fo...
What is Infinity Slots Stories?
All successful people have some sophisticated hobby. And you are famous all over the world for the Infinity Slots Stories - a collection of ...
Can I cash out my winnings?
Infinity Slots is a social casino and its purpose is to entertain you and give you unforgettable gambling experience. It is free to play (th...
What is Facebook connect? How to save the in-game progress?
Either you have just started playing or you have already built a huge score, now it’s time for you to make sure your progress is safe and so...
I lost my in-game progress, how do I restore it?
We point out that Facebook connect is recommended, otherwise, you risk losing the in-game progress. Here’s what you should do to retrie...
I made a payment and did not receive my purchase
The money was taken but the purchase is still missing? Everything’s fine, we always make sure you get what you paid for.Here’s what you shou...
Do you dream about getting coins without making any effort? Then, remember to collect your Hourly Bonus on time! Collect the bonus ever...
When are you adding more levels?
Infinity Slots is a huge family all over the world. We are extremely impressed with your loyalty. It inspires us every single day! All ...
Everything in our life gets a new meaning the moment we find a purpose. So check out our fascinating challenges that will make spinning much...
Your loyalty means the world to us. And to show you our appreciation, we’ve come up with a Status System so you could get the best of the ga...
My coins disappeared
We can assure you there is no possible way the coins can disappear from your account.We would never deduct coins from your account neither c...
Need help? The infinity Slots support team is always here to assist you. You can contact us in several ways. From the app on your devic...
My game crashes/freezes!
You’ve been meaning to relax and have some fun time spinning in your favorite slot and - Gosh! - out of a sudden the game freezes and crashe...
Jackpots in the Slots
The reels are spinning faster than ever, your excitement is increasing, something great is about to happen.And here it comes, a shower of co...
What is a Top Fan badge on Facebook? How do I get it?
You can get a Top Fan badge if you are one of the most active people on our Facebook page, so you need to watch our page's videos, like or r...
Have you ever wanted to try yourself in design?With the Decorations event, you can try yourself as a real designer while decorating a specia...
We are fascinated with collecting stickers! What about you? Are you ready to fill up your album?With Grand Collection event, you have a marv...
- Most common issues
- How to play the game?
- Our amazing events
- Infinity Slots Stories
- Freebies - how to get the most of them
- Bets and winnings: how they work
- Special Features
- How to save my progress?
- Payment questions
- How to get in touch with us?
- Terms of service
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