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Troubleshooting
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My coins/gems disappeared.
One day you return to your game just to see that something has disappeared from your account. What a claw-full feline!We do keep ...
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I can’t send any coins/gems to my friends.
It makes us happy to know that our players are so generous and kind-hearted!But there’s a legend that sharing coins and gems with other play...
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I can’t add my Facebook friends.
Meowch, that is not ok at all!Let’s check your settings on Facebook! Purrlease enter your account via PC -> Settings -> Apps -> Fin...
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My game crashes/freezes!
We are sorry the game isn't running smoothly on your device. Most of all, let’s try to fix it!1. Force close the app ( iOS | ...
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Out of memory issue.
Playing on PC and have some issues receiving "out of memory" message?1) Firstly, we suggest using the Google Chrome browser; you can get it&...
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My special offer doesn’t show up!
Let’s try to do the following:check the Storage on your device and free some space if required;check the availability of an update in the St...
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