My coins/gems disappeared.

One day you return to your game just to see that something has disappeared from your account.  What a claw-ful feline!We do keep a...

I can’t send any coins/gems to my friends.

It makes us happy to know that our players are so generous and kind-hearted!But there’s a legend that sharing coins and gems with other play...

I can’t add my Facebook friends.

Meowch, that is not ok at all!Let’s check your settings on Facebook! Purrlease enter your account via PC -> Settings -> Apps -> Fin...

My game crashes/freezes!

We are sorry the game isn't running smoothly on your device.  Meowst of all, let’s try to fix it!1. Force close the app ( iOS...

Out of memory issue.

Playing on PC and have some issues receiving "out of memory" message?1) Firstly, we suggest using the Google Chrome browser; you can get it&...

My special offer doesn’t show up!

Let’s try to do the following:check the Storage on your device and free some space if required;check the availability of an update in the St...