I can’t send any coins/gems to my friends.

 It makes us happy to know that our players are so generous and kind-hearted! But there’s a legend that sharing coins and gems wit...

I can’t add my Facebook friends.

Meowch, that is not ok at all!Let’s check your settings on Facebook!Purrlease enter your account via PC -> Settings -> Apps -> Find...

My game crashes/freezes!

We are sorry the game isn't running smoothly on your device. Most of all, let’s try to fix it!1. Force close the app ( iOS | ...

Out of memory issue.

Playing on PC and have some issues receiving "out of memory" message?1) Firstly, we suggest using the Google Chrome browser; you can get it&...

My special offer doesn’t show up!

Let’s try to do the following:check the Storage on your device and free some space if required; check the availability of an update in the S...