We always make sure you get what you paid for. Here’s what you should do:

• Restart the game

• Update the in-game data

Take a screenshot of the receipt and send it to us through the Support button in the settings. You may find the receipt in your inbox. Your payment provider (Facebook) sends you a confirmation email with your order information: order number, payment date, purchased item, etc. 

We will be happy to assist you!

If you play on Facebook, read this article to learn how to review your payment history and find a specific receipt.