We always make sure you get what you paid for. Here’s what you should do:

• Restart the game

• Update the in-game data

Take a screenshot of the receipt and send it to us through the Support button in the settings. You may find the receipt in your inbox. Your payment provider (Google Play or Amazon) sends you a confirmation email with your order information: order number, payment date, purchased item, etc. 

We will be happy to assist you!

To learn how to review your payment history and find a specific receipt on your Android device, read this article.