Although some confusing situations occur from time to time, we never vanish chips without reason in Scatter Poker.

 

If you witness an inexplicable disappearance of your chips, contact our helpful support service:
1. Submit a new request using the Support button in the settings.
2. Add detail. Did you play a tournament game or a mission on the map? What were the blinds/buy-in? Please share any information you consider worth mentioning.
3. Specify the exact date and time when the incident took place, as well as your timezone.
4. Specify how exactly your balance has changed.
Thus, we will be able to locate that incident in your game history, examine it, and give you a detailed explanation of what happened to your chips.