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Payment questions
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Can I cash out my winnings?
Infinity Slots is a social casino and its purpose is to entertain you and give you unforgettable gaming experience. It is free to play (ther...
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I made a payment and did not receive my purchase
The money was taken but the purchase is still missing? Everything’s fine, we always make sure you get what you paid for.Here’s what you shou...
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I want to get a refund
All payment transactions are made through your payment provider, and they are the ones who deal with your payment card, so we are not able t...
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Why did I pay more than advertised in the game?
All prices in our game are set in US dollars. When you make a purchase your payment provider automatically converts it into the currency of ...
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I did not make the payment, but the money has been taken.
There is no possible way your card can be charged without your confirmation. Nevertheless, if you found a purchase you don’t remember making...
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