How to Redeem Your Prizes

Ready to turn your Sweeps Coins into real prizes? LuckyZino makes the redemption process easy and secure. Follow these steps to redeem your ...

Account Verification

For security and compliance purposes, your account must be verified before your first redemption. This one-time process helps us ensure your...

Sweepstakes Prize Redemption

Ready to turn your Sweeps Coins into real prizes? LuckyZino makes the redemption process easy and secure. Follow these steps to redeem your ...

First-Time Redemption Experience

Your first redemption at LuckyZino will follow a special process to ensure security:Enhanced VerificationAll first-time redeemers must compl...

Bank Account Requirements

To ensure successful redemptions, your bank account must meet these requirements:Account Type: Personal checking or savings account (busines...

Redemption Limits

To ensure a fair experience for all players, redemption limits apply:Minimum Redemption: 100 Sweeps Coins per transaction Maximum Daily Rede...

Bank Transfer Security

We take the security of your financial information seriously:Encryption: All banking details are protected with bank-level encryption Limite...

Tracking Your Redemption

Stay updated on your redemption status:Log in to your Luckyzino account Click on "Manage Account" in the account menu Then find the “History...

Tax Information

Please be aware of the following tax considerations when redeeming prizes:Prizes valued at $600 USD or more in a calendar year are considere...

Troubleshooting Bank Transfers

If you encounter issues with your bank transfer redemption:1. Transfer DelaysBank processing times vary by institutionWeekends and holidays ...