At LuckyZino, we are committed to providing a safe and enjoyable gaming experience. We encourage responsible play and offer tools to help you stay in control of your gaming habits.
We believe gaming should always be fun and entertaining. If you ever feel the need to take a break or close your account, we offer various options to help manage your gameplay.
Take a Break
If you need a short break from gaming, you can temporarily suspend your account for 1 day, 2 days, or 3 days.
Account Closure
If you wish to permanently close your account, you can choose the Account Closure option. This is a permanent action that deactivates your account, and unlike Take a Break, it cannot be reversed. Once closed, your account cannot be reactivated.
You can activate Take a Break and Account Closure directly from your Luckyzino account by contacting our customer service via chat window or at support@luckyzino.com.
If you need further assistance, there is an organization that provides confidential help and support for problem gaming:
Gaming Addicts Anonymous (GAA): a fellowship of individuals who support each other in recovering from problems related to excessive game playing - https://www.gamingaddictsanonymous.org
At LuckyZino, your well-being matters. Play responsibly and enjoy the experience!