If you encounter issues with your bank transfer redemption:
1. Transfer Delays
- Bank processing times vary by institution
- Weekends and holidays may extend processing time
- First-time transfers typically take longer
- Check with your bank if funds don't appear after 7 business days
2. Incorrect Banking Information
- Double-check all account and routing numbers
- Verify the account holder's name matches exactly
- Confirm account type (checking vs. savings)
- Submit updated information if needed
3. Rejected Transfers
Common reasons for rejection include:
- Closed accounts
- Frozen accounts
- Incorrect account information
- Account restrictions
You'll be notified if your transfer is rejected. You can submit updated banking information for processing verification issues:
- If your verification is incomplete or expired
- If documentation is unclear or inconsistent
- If additional security checks are required