Ready to turn your Sweeps Coins into real prizes? LuckyZino makes the redemption process easy and secure. Follow these steps to redeem your prizes and receive your prize redemption securely!

Before You Redeem

Before requesting a prize redemption, please ensure:

  • Your account is fully verified (see Account Verification section)

  • You have at least 100 Sweeps Coins in your account (minimum redemption amount)

  • You haven't exceeded your redemption limits for the day

  • Your account is in good standing with no violations of our Terms and Conditions

  • You've met the minimum play-through requirement (at least 1x play-through of your Sweeps Coins before redemption)

  • Your personal information (name, address, email, phone) is up-to-date and accurate

  • You have a valid U.S. bank account for receiving transfers

Redemption Value

  • Conversion Rate: 1 Sweeps Coin = $1.00 USD in prize value

  • No Fees: We don't charge any processing fees for standard bank transfers

  • Minimum Value: All redemptions must be at least 100 Sweeps Coins ($100 USD)

  • Maximum Value: Redemptions cannot exceed 5,000 Sweeps Coins ($5,000 USD) per transaction

Bank Transfer Redemption

We offer secure bank transfers (ACH/Direct Deposit) as our redemption method:

  • Direct to Your Account: funds delivered directly to your verified bank account

  • Processing Time: typically can take 5-7 business days for standard processing

  • Expedited Option: typically can take 2-3 business days, processing available for verified VIP players

  • Minimum Redemption: 100 Sweeps Coins ($100 USD)

  • Maximum Daily Redemption limit: 5,000 Sweeps Coins ($5,000 USD) 

  • No Processing Fees: standard transfers are processed without additional fees

  • Security: bank-level encryption protects your financial information

  • Availability: available to U.S. bank accounts only

How to Redeem Your Prizes

Follow these simple steps to redeem your Sweeps Coins via bank transfer:

  1. Log in to your Luckyzino account

  2. Click on the "Redeem" button in the top navigation bar

  3. Enter the amount of Sweeps Coins you wish to redeem

    • Remember the minimum amount is 100 Sweeps Coins

    • You can only redeem whole number amounts (e.g., 500, not 500.5)

  4. Complete any required verification if you haven't already

    • First-time redemptions require full account verification

    • High-value redemptions may require enhanced verification

  5. Provide your bank account information:

    • Bank name

    • Account holder name (must match your verified name)

    • Account type (checking or savings)

    • Routing number (9 digits)

    • Account number

    • Confirm account number

  6. Review your redemption details carefully

    • Verify all banking information is correct

    • Double-check the routing and account numbers

    • Confirm the Sweeps Coins amount being redeemed

  7. Accept the terms and conditions of redemption

    • Acknowledgment of tax implications

    • Confirmation that you're the rightful account owner

    • Agreement to redemption policies

  8. Confirm your redemption request

    • You'll receive an on-screen confirmation

    • A confirmation email will be sent to your registered email address

  9. Track your redemption status

    • Check the "My Redemptions" tab for updates

    • Status updates will be provided via email

    • Customer support is available if you have questions