If your game was interrupted due to a lost connection, app crash, or accidental closure, don’t worry! Our system ensures that your spins are completed automatically. Any winnings in Gold Coins or Sweeps Coins will be credited to your balance as usual.
Additionally, you can always review your previous plays through the Gameplay History section. To access it on a desktop:
- Log in to your account
- Click the settings button in the top right corner
- Select "History" to view your recent game results
If you're experiencing repeated game interruptions, try the following steps:
- Clear your browser cache - over time, stored data can slow down your browser and cause performance issues. Clearing your cache can help the game run more smoothly.
Learn how to clear your browser cache here. - Update your browser and operating system - older versions of software can cause compatibility problems with games. Keeping everything updated ensures optimal performance.
- Close other applications while playing - running multiple applications at once may use up too much memory or processing power, leading to crashes or slowdowns so we recommend closing them while using our platform.
- Monitor for overheating - overheating can cause crashes, freezes, or even full system shutdowns. Ensure proper ventilation and clean dust buildup in your device.
- Scan for malware - some background programs or malware can slow down or interfere with games. Running a full security scan might help detect any unwanted software.