To maintain account security and prevent abuse, we have the following policies regarding email address changes:
Standard Limit: You may change your email address once every 30 days
New Accounts: Accounts less than 14 days old cannot change their email address
Recently Changed: After changing your email, you must wait 30 days before changing it again
Multiple Changes: Requesting frequent changes may trigger additional security reviews
If you have a legitimate need to change your email more frequently than these limits allow:
Contact our customer support team at support@luckyzino.com or via the chat window
Explain the circumstances requiring the additional change
Be prepared to verify your identity
Our team will evaluate your request and may grant an exception
These limitations help us protect your account from unauthorized access while still providing flexibility when you genuinely need to update your contact information.
