Verifying your identity is a simple and secure process designed to protect your account and ensure compliance with sweepstakes regulations. Here's how it works:
Step-by-Step ID Verification Process:
1. Receive a Verification Request. You’ll be notified via email or in-app message when ID verification is required, typically during account registration, prize redemption requests, or account updates.
2. Prepare Your Documents. Have a clear photo or scan of a valid, government-issued ID ready. The document must show your:
Full Name
Photo
Date of Birth
Expiration Date (must be valid)
3. Upload Your ID. Follow the secure link provided in your account or verification email to upload the document. Make sure the image is:
Well-lit and in focus
Uncropped, with all corners visible
Free of glare or reflections
4. Optional: Additional Verification. In some cases, we may ask you to provide a selfie holding your ID or proof of address (e.g., utility bill or bank statement) to confirm your identity and prevent fraud.
5. Review & Approval. Our verification team will review your submission. This typically takes up to 48 hours, though it may be faster during regular business hours.
6. Confirmation. Once verified, you’ll receive a confirmation email, and your account will be marked as verified. You can then continue with prize redemptions or any other actions.
Note: We value your privacy. All documents are securely stored and used strictly for identity verification purposes in accordance with our Privacy Policy and applicable laws.
Document Sample:
