How to get Gold Coins?
Bonuses and Promotions
How to get free Sweeps Coins?
How to Redeem Your Prizes
Prize Redemption
Account Verification
How do I clear my cache and cookies?
Technical issues
Sweepstakes Prize Redemption
How to register an account in LuckyZino?
Why do I need to verify my email during registration?
Why do I need to verify my phone number?
More
I can’t create an account with LuckyZino
How can I change my email address?
How often can I change my email address?
How to play the game?
Game modes
What are Gold Coins?
I forgot my password
My game froze/crashed
Why are my Gold Coins/Sweeps Coins not updating during Gameplay?
Sweepstakes Guidelines
How do I purchase Gold Coins?
What payment methods can I use to purchase Gold Coins?
Do you accept Visa debit cards?
How can I find LuckyZino in social media?
Responsible Gaming
Take a break
Self exclusion
Need more help?
