My coins/gems disappeared.

One day you return to your game just to see that something has disappeared from your account.  What a claw-ful feline!  ...

I can’t send any coins/gems to my friends.

It makes us happy to know that our players are so generous and kind-hearted! But there’s a legend that sharing coins and gems with othe...

I can’t add my Facebook friends

Meowch, that is not ok at all!Let’s check your settings on Facebook!Purrlease enter your account via PC -> Settings -> Apps -> Find...

My game crashes/freezes!

We are sorry the game isn't running smoothly on your device.  Most of all, let’s try to fix it!1. Force close the app ( iOS&n...

My special offer doesn’t show up!

Let’s try to do the following:check the Storage on your device and free some space if required; check the availability of an update in the S...

Out of memory issue.

Playing on PC and have some issues receiving "out of memory" messages?1) Firstly, we suggest using the Google Chrome browser; you can get it...