Our Support Team is always ready to assist, so please don't hesitate to contact us if you need any help!
For this, please do the following:
  • open the game;
  • tap the gear wheel in the top right corner of your screen;
  • choose the ‘Support’ option;
  • describe your issue;
  • tap ‘Send’ or ‘Submit.’
When contacting us, please try following this short guidance to have your issue resolved as soon as possible:

1. Contact us directly from the game via the "Support" or "Contact" us button if you have access to the game;

2. Specify the slot/event/special offer, etc., that you've been playing when faced the issue;
3. Attach the screenshot if you have one;
4. Don't create multiple requests, as it will prolong the resolution of your issue;

If you can't contact us directly from the game, you can always reach us at

This step-by-step instruction will help our Support Team to investigate the issue and help you shortly!