I made a payment, but I didn't receive the purchase.

Payment errors are often difficult to track down; un-fur-tunately, they can happen in different steps of the payment process for a few reaso...

I want to get a refund.

There’s nothing we wouldn’t do to assist our players, but our hands are tied in this case. All payment transactions are made through yo...

Why was I charged more than advertised on your site?

We live in a world of fun and fortune. There’s no difference for us whether our players are from.That’s why prices in the game are set in US...

I did not make the payment, but the money has been taken.

Such a situation is absolutely impossible without payment confirmation from your side. There’s no way to charge your card unless you en...

What payment methods are acceptable?

Online payments can be quite confusing if you have never made them before.How to cope with that confusion? First of all, you need to ch...

I purchased four times but didn't get my free fifth package

We understand your feelings, so to avoid any misunderstanding, let's check how this feature works. The thing is that to get the fifth p...