Why has my progress disappeared?

Meowch! That is not ok at all! We will do all we can to assist you with such cat-astrophe!If you're experiencing a loss of progress in the g...

What is the Facebook Connection?

The Facebook connection is a paw-some feature that guarantees your progress safety. It allows you to play on different devices and restore p...

How to update the game?

We are always working to improve our game and to release updates with new exciting features or slots for you!If you faced any difficulties w...

Can I cash out my winnings?

 We want to clarify that the sole purpose of Ark Casino is to provide all players with the best entertainment our game can offer.&...

Why can't I start playing from scratch?

Our game is designed in a way players cannot lose their progress easily, and thus the progress is saved on the server.For the moment, there ...

Why has my bet changed automatically?

It is your choice which bet to play with. However, there are situations when the game changes your bet.The bet is automatically changed afte...

Why does the game say I'm not online?

Meowch! Sorry to hear that, but don't worry. We know what to do.  Please check your Internet connection. It should be perfect for the a...

How to sign in with Apple ID?

Apple ID synchronization is the same way of saving your progress as a connection via Facebook.It is a paw-some feature that guarantees your ...

When are you adding more levels?

Wow, you’ve got to be kitten us!You’re even faster than our developers, dwarves, and fairies, who work on creating the game. Such a pleasur...

How to turn off the notifications?

Are you sure you want to unsubscribe?Thus you won't receive our latest news and information on upcoming events or special offers where you c...

Where else can I play?

You can find our game on these platforms:- Android;- iOS; - Windows.Enjoy, and may luck be with you!

What is the Top Fan on Facebook?

Ever wondered what Top Fan on Facebook means? We've collected all your questions on this matter, and here are all the answers you might need...

How to receive free coins?

 So you want some free coins, huh?Well, you’ve come to the right place!We have several sources where you can find freebies:Our Faceboo...

How do I restore my password?

Our game itself does not require any password but it uses your Facebook / Apple ID login and password to make the connection as well as a pa...