Can I cash out my winnings?

Slots Journey: Cruise & Casino is a social casino game, and its purpose is to entertain you and give you an unforgettable experience. It...

I made a payment and did not receive my purchase.

The money was taken, but the purchase is still missing? Everything’s fine; we always make sure you get what you paid for. If you ever face t...

I want to get a refund.

All payment transactions are made through your payment provider, and they are the ones who deal with your payment card, so we can't make a r...

Why did I pay more than advertised in the game?

All prices in our game are set in US dollars. When you make a purchase, your payment provider automatically converts it into the currency of...

I did not make the payment, but the money has been taken.

Hmm, such a situation is absolutely impossible without payment confirmation from your side. There’s no way to charge your card unless you en...

What payment methods are acceptable?

In case you want to make sure that your payment method is acceptable in our game, please click on your store below:* Android,* iOS.