For a start, please check the Storage on your device and free some space if needed. You see, our game requires at least 1 GB of free RAM space due to its amazing graphics, plenty of slots.
Then check your Internet connection, it has to be perfect. Reset your Wi-Fi router if needed.
After that, please force your game to close:

Android
Please try to do the following:
- go to the Settings of your device,
- Choose ‘manage applications,’ tap on the ‘Scatter Slots,’ and ‘force close’ it. Then close all your running apps and restart your device.

iOS
This link will help you.
Then close all your running apps and restart your device.

Please follow these recommendations and contact our team if the issue persists!