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Payment questions
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Can I cash out my winnings?
Slots on Tour is free to play and was designed in the genre of the social casinos, where it is forbidden to redeem the in-game currency and ...
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I made a payment and did not receive my purchase
If you have experienced this problem, you need to send us a message using the support button in the game. Also, please attach a screenshot o...
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I want to get a refund
All payment transactions are made through your payment provider. to Facebook or iOS. They work with your payment card, so we are not able to...
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Why was I charged more than advertised on your site?
All prices in our game are set in US dollars. When you make a purchase your payment provider automatically converts it into your local curre...
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I did not make the payment, but the money has been taken
We are sorry that you are faced with this situation in our game.Such a process is impossible without the confirmation of the payment transac...
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