The game is designed with fail safes to prevent any unauthorised actions on your account. We would never deduct coins/gems from your account. Neither could our system do that since we would be able to track it down. If you feel that a certain amount of coins/gems are missing, please send us a message. Just enter the game, [tap/click] the gear in the upper-right corner, [tap/click] the support button to be redirected to our site where you can submit a ticket. We will get all your profile information with that ticket, so we will try to locate your game profile in our databases and rectify the problem.Please specify the following things in your message:

*How many coins/gems disappeared?

*When did it happen?

*Did it happen while you were playing a slot?

If you can send a few screenshots showing the issue, it will greatly help us to understand why it happened and prevent this happening in the future. You can learn how to create a screenshot here.